Fault 4
is a product code issue. The system might have 'lost' your product.
How to check if your 'products' (accessories) are set correctly.
It may
be able to be fixed by doing following.
Take the
controller of the wall and flick the no 1 switch on the back. This is
the top tiny white switched located in the bottom left corner.
On the
main menu (where you see the house)
- Click the right
hand arrow to enter the menu
- Scroll down by
the down arrow to installation
- Press the right
arrow
- Scroll down to
the second line - product
- C - Ceiling
(Ventis only)
- CO - Outside
(Ventis and Auto Cooler)
- Make sure the
products shown are what you actually have in the roof by selecting the
correct codes.
- Flick the
switch on the back to 'normal running' mode before re-attaching the
controller.
You also need to reboot the system by holding in the power button 3-5
seconds and the screen blacks out and reboots the controller.
If the
fault doesn't clear repeat the process up to twice more and then reply to
you case email to update us.
We will have to book in a customer service technician
to come out and reprogram the controller. (Fees apply).
Revision 1.7