Fault 201 is a product code issue. The product code is corrupt
How to check if your 'products' (accessories) are set correctly.
It may be able to be fixed by doing following.
Take the controller of the wall and flick the no 1 switch on the back.
On the main menu (where you see the house)
- click
the right hand arrow to enter the menu
- Scroll
down by the down arrow to installation
- Press
the right arrow
- Scroll down to the second line - product
- C - Ceiling (Ventis only)
- CO - Outside (Ventis and Auto Cooler)
- Make sure the products shown are what you actually have in the roof by selecting the correct codes.
- Flick the switch on the back to 'normal running' mode before re-attaching the controller.
You also need to reboot the system by
holding in the power button 3-5 seconds and the screen blacks out and reboots the controller.
If the fault doesn't clear, please reply to you case email to update us.
We will have to book in a customer service technician to come out and replace the controller and SCU. (Fees apply).